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What to Expect

What should I expect?

Here is a list of items to expect in the next month:

  Welcome Phone Call
Expect a Welcome Phone Call from our team within 30 days of enrolling. During this call, we will confirm if you received your materials, review your benefits, and more. Don't worry - If we call when you are busy, you can always schedule a call back whenever its more convenient for you!

  ID Card and Welcome Kit
Your ID Card and Welcome Kit should arrive within 10 days after your enrollment is confirmed. If you do not receive your materials, let us know during your Welcome Call as we can send another set your way.

  Benefits Overview
You will receive a pamphlet in the mail that explains which services your plan covers. We will also text you a link to a webpage that outlines these benefits.

Do you have questions?

Review our helpful Frequently Asked Questions (FAQs).

Helpful Links:

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Y0020_WCM_134133E Last Updated On: 10/1/2023